Vishav Vir S. wrote-
"This is the most heartfelt review that I have ever felt to leave in return for someon's selflessness and professional help. If my review leads you to earn the business of the owner of this company Jack, then my moral obligation will be fruitful. Here's my true experience hours ago from now.
We had been experiencing a loss of hot water since today morning and my wife and I decided to call in a 24 hour Hvac company. I searched for providers on yelp and picked
this company after seeing some good reviews. Jack answered the call at 10 pm at
night and offered to come down for help. The only thing for us was the cost associated which was about 100 some bucks. I had had a chance to talk to my relatives during the day abt our problem and she mentioned it could be a pilot light problem which is an easy self fix. We were just too scared to do it ourselves. So Jack offered his help and said he can come down in 30 mins. I hesitated a little bit as I was thinking abt the cost and kinda mumbled to him if this could be a self fix. That was it. Jack told me he would help me fix this with instructions on phone. His instructions and patience were so professional we fixed the problem in minutes ourselves. Now I do want to mention
that there's no such thing as a free lunch. I offered to pay him whatever he thought was due for his phone help. He didn't charge me anything. He didn't have to do that you know. And here's my way of saying thanks to him - to write him a good yelp review. Please let him earn your business."
Kaaren Powers wrote-
"I can highly recommend AB/JDD Plumbing. Suddenly at 11:00 PM in the evening, my master bathroom toilet started backing up without stop, flooding the bathroom floor which thankfully was a step down from the master bedroom. Jack came within 15 minutes at 11:30 PM & stayed until almost 2:30 AM. He quickly opened up the sewer line beneath my home, & arranged for a decontamination service to come over at 1:30 am to clean up the mess in the bathroom and under the house. Because he was unable to use the snake fix the problem, he came the next day with the heavy equipment needed, & after filming the reason for the
blockage, his crew worked diligently to tear out the tree roots, and put in a new clean-out. He also went under the house to replace the affected ducts.
Jack & his crew were completely professional and more
importantly, very quick to solve this disaster. Of even more importance, I did my homework & found out that their charges were lower than that of other plumbers. They were so honest & fair & really knew what they were doing.
Without Jack's fast response, I would have had to demolition the entire bathroom, but even the sub-floor did not suffer any damage. I feel very lucky that I contacted him& have his phone number next to the phone just in